The Vintage Hotel

Nothing like a hotel at a ski resort without hot water! Two nights no hot water. First night I was told to let it keep running and it will eventually get hot. After twenty minutes I gave up. At least the room itself was so hot (registered at 82 but set at 60) no one could sleep so we didn’t freeze. The second night same issue. I was told by the front desk that many people are complaining about not having any hot water. The reason is because they close the pool and hot tub at nine pm instead of ten pm so between 9-10 they fill the heated pool and the hot tub. I guess this makes perfect sense as the restaurants all close about 830 to 9 so who would want to shower and go to bed early so they can be at the lifts refreshed and ready to go in the morning. Do not get me started on the front desk staff at the dog friendly hotel that said the gondolas close at 4:30 but our shuttles will pick you and your dog up. Had to walk in the dark several miles as the shuttle driver said no dogs! Oh and the dog friendly hotel is carpeted, small like piss, and cigarette smoke. These were not issues a few years ago.

We've stayed at this hotel twice now, both times over the Christmas holiday. It is a pet friendly hotel, and each time we've been greeted with dog treats at the front desk. This year they included pet sheets to make our furry friends comfortable in the room, and a free tennis ball to play with. The staff is very kind, and the rooms are spacious and clean. You also can't beat the proximity to Winter Park and parking included with room rate! It is quite expensive- however, that's just the status quo staying at a ski resort. Given the room size and cleanliness, hot tub, pet friendly accommodations, and proximity to the lifts - well worth the cost!

Very bad service, the desk is run by stoners, friendly but useless, we stayed for 4 nights and requested get the room cleaned on the 2nd day, it wasn't done, we asked again on 3rd day and the same result, then we requested a late checkout and they said yes but in the morning in a very rude way thet let us know we should be out of the room by 10:30. Location is good but in overall I'd look for other options as this hotel is not cheap.